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2003-2004 Institutional Effectiveness Plans

Business Office

Account Number:  2-62000

Related College

Strategic Goal &



(Please number each objective and provide a detailed description)



Directly Related to the Objective

Expected Cost (Budget: Adequate or Increase $______)

Steps for Assessing Outcomes for each Objective


1.  Professional development of business office employees.

50% of employees will participate in professional development activities.


1. Determine professional development needs.

2. Prioritize needs.

3. Document activities attended.


I.1.  V.1.

2.  Evaluate student non-payment purge process

Evaluation of the purge process completed by June 30.


1. Evaluate adequacy of current process.

2. Receive recommendations from committee reviewing process.


3.  Develop procedures for unit heads to receive accounting reports with E-print.

Procedures developed by June 30.


1. Work with administrative computing to determine appropriate access for FRS and E-print.

2. Develop procedures for accounting reports to be viewed with E-print.


4.  Assign and/or liquidate the aged NDSL loans.

Dept of Ed. steps will begin to assign the loans by June 30. 


1. Review procedures received from the Department of Education.


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