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2002-2003 Institutional Effectiveness Plans

Vice President of Student Services

 Account Number:  _2-60015

Related College

Strategic Goal &

Objective

Unit Objective

(Please number each Objective

Expected Results

Or

Outcome

Expected Cost (Budget: Adequate or Increase $______)

Primary Quality Indicator from TBR Performance Standard OR Other Measure & Activities for Assessment

Goal VI, 3

1. To improve and upgrade Student Services web page

1. To provide more information on each unit within Student Services in order for students to be more familiar with the services provided

Adequate

A counter will be placed on the Student Services web page to indicate how many web inquiries have been made.

Goal V, 2

 

1. Investigate the feasibility of using technology to assess the quality of services provided by Student Services units.

1.  To design an on-line survey that students can access, complete and submit through e-mail

Adequate

Implementation of on-line survey by May 2003

Goal V

1. To review all Student Services policies currently in the College Manual.

1. To update all policies to insure compliance with TBR policies and guidelines

Adequate

Volunteer State Policy Manual

TBR Policy Manual

 


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