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2002-2003 Institutional Effectiveness Plans

Language Center

Account Number:  2-18040


Related College

Strategic Goal &


Unit Objective

(Please number each Objective

Expected Results



Expected Cost (Budget: Adequate or Increase $______)

Primary Quality Indicator from TBR Performance Standard OR Other Measure & Activities for Assessment


1. Create and administer survey to obtain faculty and client evaluation of LC services.

Data that can be used to monitor the effective-ness of LC

$435 to survey 500 people (funds available in current base budget)

Student Rating of Support Services and Value of the LC to Faculty



2.  Redesign LC Web page to provide LC information and reference materials

a. A useful source of information for students and others; b.increased  awareness of LC services; c.possible increase in number of clients using the LC


Student Rating of Support Services



3.Implement student expository writing contest and publish winning entries.

a. Recog-nition of student achieve-ments

Increase:  $1,100.00 (special project # 7)

Student Rating of Instruction


4.  Apply for certification for tutor training program

a. Certifica-

tion of program

Adequate: $50.00 (funds available in current base budget)

Student Rating of Instruction


5. Hire ESL tutor

a.Increased ability to address the special needs of ESL students

Increase:  $2,500.00 (special project # 3)

Student Rating of Support Services


6. Create plan for Writing Across the Curriculum pilot project

a. Develop-

ment of WAC pilot project


Learning Outcomes



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