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2002-2003 Institutional Effectiveness Plans


Academic Advising/Developmental Studies Admin.

Account Number2-45000/2-18000


Related College

Strategic Goal &


Unit Objective

(Please number each Objective

Expected Results



Expected Cost (Budget: Adequate or Increase $______)

Primary Quality Indicator from TBR Performance Standard OR Other Measure & Activities for Assessment

Goal VI

1. Develop and implement a process that aids students in selecting or changing “majors”

Reduction in number of students who change “majors”.


Articulation; Access; Retention; Student Rating of Support Services; Graduation Rate


1.       Work with Admissions and Records Office to develop a new change of major form.

2.       Examine possibility of improved admissions counseling on the front end to increase likelihood of selection of appropriate major.

3.       Encourage students to choose a “major” earlier so percentage of “undeclared” students decreases.

4.       Propose development of a “majors” report to assess progress.



Goal V, VI

2. Clarify and improve a process for academic advisor training

Improve-ment in technical and subject area training.


Enrollment; Retention; Student Rating of Support Services; Graduation Rate; Employee Development Opportunities


1.       Develop a communication link with advisors.

2.       Develop Advising Newsletter for updates and changes.

3.       Set up procedure for advisor training:  technical vs. subject, and determine who is responsible for which type of training.

4.       Revise and recreate the Academic Advising Manual.

Goal VI

3. Improve the efficiency and effectiveness of the academic advising process.

Increased satisfaction with advising process from advisors and students.


Articulation; Production; Enrollment; Retention; student Rating of Support Services; Graduation Rate; Access


1.       Administer Academic Advising Satisfaction Survey during Spring term for selected courses and examine additional indicators (Alumni, Enrolled Students, Developmental Studies surveys).


2.       Establish baselines of results.

3.       Prepare a summary of recommendations for improvements.

4.       Implement changes to improve advising process.

5.       Review Advisee/Advisor Assignment process with a goal to equify with few reassignments.

6.       Develop a Transfer Equivalency Table which includes all VSCC courses “not intended to transfer”.

7.       Finalize a few program-by-program articulation agreements with each of our key universities.


Goal I, VI

4. Evaluate the effectiveness of the Develop-mental Studies Program.

Success in college courses, following successful completion of DSP prerequi-sites expected to be similar to success of students with no­ DSP require-ments.


Learning Outcomes; Student/Alumni Rating of Instruction; Enrollment; Graduation Rate; Course Completion Rates; Retention Access; Academic Excellence and Institutional Quality.


1.       Examine Grade Distributions in Developmental Studies Program courses.

2.       Examine student satisfaction with Developmental Studies program using the current Developmental Studies Satisfaction Survey.

3.       Track students into first college course after DSP course.

4.       Determine retention and graduation rates of students taking one or more DSP courses.

5.       Review types of data collected in Advising Center, NEWSKILLS and Developmental Studies.

6.       Collect and present assessment data in ways that will better represent the effectiveness of NEWSKILLS’ instruction and tutoring.

7.       Post all DSP syllabi on the VSCC website.

8.       Bring NEWSKILLS into the mainstream of Developmental Studies.


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