Reducing Student Course Procedural Questions

It is important that we can assist you with information to students.   When Distance Learning and the C@H desk (C@H hotline) can give accurate information to students, it typically means fewer un-necessary inquiries made to faculty.  Thus, your time is spent answering more course content questions and fewer course procedural questions.

We ask your assistance:

• Please make sure the C@H desk has a copy of your current course syllabus.  It can be  emailed to C@HServices@volstate.edu 
  A syllabus template can be found on the faculty pages under "Tools and Forms."  It can be edited in FrontPage and saved.
   

• Please include in your course syllabus the following URL for student reference to find our Vol State Distance Learning Standards http://www2.volstate.edu/distance/faculty/tools&forms/distance_learning_course_standards.htm
   

• We suggest you also indicate within the syllabus that if students think standards have not been met, they can contact Vol State’s Distance Learning Department at 615-452-8600 Ext. 3668 or email DLServices@volstate.edu
   

• Please complete the Online Course Orientation template.  We will post these on the Distance Learning website under student pages and orientations to give students advance information about your classes and assist their decisions on enrollment.  A copy of the template can be found under the faculty pages under "Tools and Forms." You can open it in Frontpage, fill in the answers to questions, save it as your course template and email to either Skip.Sparkman@volstate.edu or David.Warner@volstate.edu

As in the past make sure you provide a course activity for students within first 10 days of the semester.  Financial Aid needs this to verify class attendance in the Distance Course.  I have attached the Financial Aid notice.